MEET YOUR ONLINE COUNSELLOR

I’m Chanel de Waal, a registered psychological counsellor dedicated to helping individuals achieve emotional well-being and self-growth. My approach is empathetic, holistic, and client-focused, integrating the mind-body connection to support mental, emotional, and physical well-being. By incorporating self-care, mindfulness, and nutrition, I help clients build resilience and heal from within—all from the comfort of their home.

MY VALUES

Connection

Healing starts with meaningful relationships—strengthening the mind and body through shared experiences and support.

Understanding

Deeply recognising your unique journey—connecting thoughts, emotions, and body to foster healing and growth.

Freedom

Breaking free from limiting patterns—

empowering your mind to heal, transform,

and create lasting change.

Healing

Embracing the mind-body connection—

nurturing mental, emotional, and physical

well-being for true healing.

I believe that life is all about connection—to others, to our bodies, and most importantly, to ourselves. These connections shape our mental and emotional well-being, which is why I take a holistic, person-centred approach to therapy.

Each individual’s journey is unique, so I tailor my methods to meet your specific needs, equipping you with the tools and support to navigate life’s challenges. Mental health is not a one-size-fits-all journey, and sometimes, all we need is to feel seen, heard, and understood.

Struggles, trauma, and mental illness can make life feel overwhelming, but you are not alone. Healing is a journey we take together—making sense of the chaos, embracing growth, and finding beauty in the process.

Feeling overwhelmed,

stuck or unheard?

You are not alone. Let’s make sense of it all, together.

Book a 15-Minute Meet & Greet — 100% Free | 100% Online.

Feeling overwhelmed,

stuck or unheard?

You are not alone.

Let’s make sense of it all, together.

Book a 15-Minute Meet & Greet.

100% Free | 100% Online.

CLIENT AGREEMENTS

& RESOURCES

At Chanel de Waal Counselling, transparency, trust, and professional ethics are at the core of every session. To ensure mutual understanding and a safe counselling space, I provide the essential resources below.

Counselling Agreement & Client Policies

Before beginning therapy, all clients must review and agree to the Counselling Agreement Form. This document outlines:

✔ Confidentiality & Your Rights – Your privacy is my top priority.

✔ Session Fees & Payment Policies – R490 per session, with package options.

✔ Session Duration – Each session lasts 60 minutes.

✔ Cancellations & Rescheduling – 24-hour notice is required for changes.

✔ Parental Consent for Minors – Clients under 18 require consent from both parents.

Click to Download

Boundaries & Emergency Contacts

To maintain a professional, ethical, and effective counselling environment, I have established clear boundaries and guidelines for all clients.

✔ Contact Policy – All correspondence is via email (response within 48 hours).

✔ Professional Boundaries – Clients must not attend sessions under the influence of alcohol or substances.

✔ Crisis Support – I do not offer 24/7 emergency care. For urgent assistance, please refer to the Emergency Contact List below.

Emergency Support & Mental Health Helplines

If you are in immediate distress or crisis, please reach out to one of these mental health helplines and support services in South Africa:

✔ SADAG Mental Health Line – 0800 12 13 14: South Africa’s largest mental health support group

✔ Lifeline South Africa – 0861 322 322: 24-hour crisis intervention service

✔ Rape Crisis Centre – 021 447 9762: Specialist support for survivors of sexual violence

✔ Alcoholics Anonymous SA – 0861 HELPAA (435 722): For those recovering from alcohol dependence

✔ Narcotics Anonymous SA – 0881 30 03 27: Support for those recovering from drug addiction

✔ Department of Social Development Substance Abuse Line – 0800 12 13 14: Help for those struggling with substance use

Registration No.: SWC23/3055

Copyright 2025. Chanel de Waal Counselling.

All Rights Reserved.